I wish to duly acknowdge the probity with which CAZ and MTN (Z) have handled my concern (The Post 30/11/09). Mr. Lotty Kakubo, Director Public Relations & Consumer Affairs personally wrote to me through The Post to explain what they had, or intended to do in that respect, and this was on 05/12/09.
As if this was not enough, Mr. Ernst Fonternel, MTN (Z) Chief Marketing Officer also responded through The Post (19/12/09). MTN (Z) has since revised the tariff and even promised to reimburse the tariff charge.
I would to unfeignedly congrate CAZ and MTN (Z) for being prudent in handling this matter.
Percy Mwale,
Kitwe
